Strategic Casework Service

The quality assured strategic casework service covers the borough of Haringey to give clients access to redress under the Equality and Human Rights legislation.This entails advising, supporting and representing complainants in their fight against injustice and harassment.

We provide the following:

  • Advice, assistance and support to complainants and where appropriate process those complainants through case preparation, representation and conciliation.
  • Identify solutions to individual cases of discrimination through the internal procedures of named organisations and represent individuals at hearings.
  • Raise awareness and disseminate information by organising meetings, workshops and conferences for the community when necessary.
  • Actively participating and influencing the direction of multi-agency initiatives and any appropriate forums set up in the Borough to combat all forms of discrimination.

Police & Criminal Justice

Our work on Criminal Justice covers:

  • Stop & Search
  • Police’s Racial Incident Questionnaires
  • Monitoring of Police Responses
  • Racial Harassment & Police Response
  • Complainant Aid

Racial Harassment

Our work on Racial Harassment covers:

  • Joint Campaigns with Statutory Bodies
  • Adopting a multi-agency approach to Complainant Aid & Support


Our Work on Employment covers:

Implementation of Equal Opportunities Policies General Help to complainants Sign Posting for Complainant Aid


Our work on Housing covers:

  • Complainant Aid
  • Racial Harassment


Our work on Education covers:

  • Complainant Aid